COVID-19 Update

Last upadted: 26 June 2021, 3:00pm

Dear parents,

We remain open and continue to provide education and care.

The health, wellbeing and safety of the community and our people is our top priority. Taking into account the recent updates for COVID-19, we want to let you know the additional precautions that we are taking to ensure the health and wellbeing of all who are attending Kool Kidzz services.

Kool Kidzz services are essential services for the community. As such, we will continue to provide education and care, including for the upcoming winter school holidays commencing on 28 June 2021.

Providing a safe environment for all

COVID-19 has been and continues to be a challenge for everyone. We would like to reassure you that we are committed to providing a COVID-19 safe environment and will continue to adhere to our current COVID-19 guidelines and follow strict hygiene practices to ensure a safe and healthy environment for all.

Following the advice of authorities

We are monitoring the situation and adhering to Australian and New South Wales Government advice and responding to developments to ensure the safety and wellbeing of everyone. If at any point, we need to change our service provision or for occupancy and ratio reasonings can no longer offer service at one of our sites we will inform you as soon as possible.

Travelling to Kool Kidzz 

Travelling to access childcare or for shared parenting arrangements is considered essential travel.

Picking Up and Dropping Off

We ask that parents physically distance and wear masks when picking up and dropping off. We expect that parents will minimise the time they spend at the service. There will also be signage in and around the building.

Contact tracing

All staff, parents and visitors are required to check-in via NSW Covid Safe QR codes for contact tracing purposes.

Cleaning and hygiene

We will place additional hand sanitising stations and infection prevention signage as appropriate throughout the service.

We actively follow all regular health and safety practices regarding cleaning and food handling procedures including our Infectious Diseases and Infection Control policy. We have reinforced health and hygiene standards to our team.

Preventing virus spreading

Please be vigilant and if you or your child/ren are unwell, or are a potential close or casual contact, we respectively ask:

  • You notify us immediately; and
  • Your child/ren do not attend the service

Credit Policy

If you decide to cancel any booked days, a credit for your child’s unattended booked days will be provided to the value of the day/s cancelled.

COVID-19 Common symptoms

  • fever
  • tiredness
  • dry cough

Other symptoms:

  • aches and pains
  • nasal congestion
  • runny nose
  • sore throat
  • diarrhoea

Should you have queries, please email [email protected]

Tami Martin,